Frequently Asked Questions
Everything you need to know about planning your next trip with tripella.
General
What is tripella.ai?
tripella.ai is an AI-powered trip planner designed for group travel. Whether you're planning a bachelorette party, girls' trip, or family getaway, tripella helps you organize stays, restaurants, itineraries, memories, and more — all in one place.
How does it work?
Create a trip, pick your destination, dates, and vibe. tripella generates AI-powered recommendations for restaurants, excursions, and stays. Build a day-by-day itinerary, view everything on an interactive map, upload trip memories, and share with your group using a single link. You can also browse Discover for curated trip guides and fork them into your own trips.
Is tripella free to use?
Yes! tripella is completely free. No credit card required, no hidden fees. We make money through affiliate partnerships (like Amazon) when you shop our product recommendations — at no extra cost to you.
Trip Planning
How do I create a trip?
Click "Start Planning" on the homepage. You'll walk through a quick onboarding flow where you pick your destination, trip type, vibe, and dates. Your trip dashboard is ready in seconds.
Can I invite friends to help plan?
Absolutely! Invite friends by email and assign co-organizer roles so they can help manage the trip. Guests RSVP through a dedicated flow that includes fun icebreaker questions, and you can track who's confirmed from the guest list.
How do I build an itinerary?
Head to the Itinerary tab on your trip page. You can add events day by day, drag them into order, and include details like time, location, and notes. tripella also suggests activities based on your destination and vibe.
How do stays and accommodations work?
Head to the Stays tab to browse and compare accommodation options. You can import an Airbnb listing by URL, add stays manually, favorite your top picks, and share them with the group for feedback.
What is the interactive map?
The Map tab shows all your saved places and itinerary stops as markers on an interactive map. You can filter by category, hover over markers for details, and get a visual overview of your entire trip layout.
Can I share my trip with someone who doesn't have an account?
Yes! Every trip has a shareable link. Anyone with the link can view the trip details — no sign-up required. This is great for sharing with family or friends who just need to see the plan.
Discover & Memories
What is Discover?
Discover is tripella's community hub where you can browse curated trip guides, staff picks, and trips shared by other travelers. Found one you love? Use "Use This Trip" to fork it into your own trip and customize from there.
How do trip memories work?
After (or during!) your trip, head to the Memories tab to upload photos. Organize them by date, view them in a full-screen lightbox, and react to your friends' photos. You can also generate shareable photo collages from your trip highlights.
What are vibes?
When creating a trip, you pick vibes — like "Beach," "Wine Country," or "Adventure" — that personalize your entire experience. AI-generated destination descriptions, activity suggestions, and packing recommendations all adapt to match the vibe you set.
Account & Privacy
How do I sign up?
Click "Sign In" and create an account with your email. We use secure authentication powered by Supabase — your data is encrypted and never shared with third parties.
How is my data handled?
Your trip data is stored securely and is only accessible to you and the people you invite. We don't sell your personal information. Trip data is used solely to power your planning experience.
Can I delete my account?
Yes. If you'd like to delete your account and all associated data, please contact us at team@contact.tripella.ai and we'll take care of it promptly.
Products & Affiliate Links
How do product recommendations work?
tripella curates product suggestions based on your trip's destination, vibe, and activities. Whether it's beach gear, hiking essentials, or party supplies, we surface relevant items to help you prepare.
Does tripella earn money from product links?
Yes. As an Amazon Associate, tripella earns from qualifying purchases made through our product links. This is how we keep the platform free — and it never costs you anything extra.
Are the product recommendations biased?
No. We recommend products based on relevance to your trip, not commission rates. Our goal is to help you find genuinely useful items for your travel plans.